60 Night Sleep Promise
We know that choosing a new mattress is a big decision. After all, the right mattress can transform your sleep, your comfort, and even your health. But sometimes, it takes more than a quick test in the showroom to know if a mattress is truly the one for you.
That’s why we offer our 60 Night Sleep Promise – giving you total peace of mind when investing in your new mattress.
How It Works
1. Sleep on it for at least 30 nights
Your body needs time to adjust to a new mattress, especially if you’ve been sleeping on your old one for years. That’s why we ask that you try your mattress for a minimum of 30 nights before making a decision.
2. Not quite right? Contact us
If after those first 30 nights you feel your mattress isn’t the perfect fit, simply get in touch within 60 days of delivery. Our team of sleep experts will be happy to help and recommend an alternative model that better suits your comfort preferences.
3. Exchange your mattress
You can exchange your mattress for a different type or firmness within the trial period. Please note:
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The size cannot be changed (so a double can only be swapped for another double).
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The exchange must be arranged within 60 nights of your original delivery date.
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Only one exchange is permitted per order.
Costs & Price Differences
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Return costs: Customers are responsible for the standard delivery/collection costs, which are clearly outlined in our Delivery Policy.
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Price difference:
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If your replacement mattress costs more, you simply pay the difference.
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If it costs less, we’ll refund you the difference.
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Why Choose Robinsons Beds?
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Over 50 years of expertise in helping customers find the perfect sleep solution
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Bespoke custom mattresses handmade to order to suit every sleep style
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A risk-free trial with our 60 Night Sleep Promise so you can buy with confidence
Ready to Sleep Better?
Find the mattress that’s right for you – and rest easy knowing you’re backed by the Robinsons Beds 60 Night Sleep Promise.