Deliveries are carried out Monday-Friday. Requests for specially timed deliveries may be possible subject to an extra charge. Generally we will try to deliver all items of furniture in one delivery to cut down on inconvenience and delivery charges however as some products are being built to the customer’s specifications and/or imported this may not prove possible due to manufacturing processes, transportation or other events out with our control. We will endeavour to keep you informed at all times.
We have 4 different delivery charges:
- Personal Delivery within 20 miles of our Glasgow Factory £15
- Personal Delivery within 100 miles of our Glasgow Factory £30
- Courier Delivery for Mainland UK £55 (except IV, KW, TR, LD, SA30+ postcodes)
- Courier Remote Deliveries IV, KW, TR, LD, SA30+ £95
Bed Delivery Times
Due to the nature of selling both handmade beds and Italian beds delivery can vary from same day (for beds that are in stock and delivered locally) to 7 weeks if you have chosen an Italian bed that requires it to be shipped directly from Italy.
Delivery of our handmade beds can be dependent on which on variants such as what fabric choices, bed frame choices have been made but these are typically within 2-4 weeks.
We endeavour to deliver items to you as quickly as possible and we will keep you informed of an estimated delivery date at all times. If you have a specific delivery time frame in mind or if you would simply like a firmer idea prior to ordering online please contact us on 0141 632 1384 where we can discuss the potential purchase with you.
Robinson's Personal Delivery
Within our normal delivery areas (normally within a mainland radius of 100 miles from our Glasgow showroom) deliveries are generally carried out by a two-man delivery and assembly team. These teams have many years of experience and training in all facets of the job to ensure a seamless process. A delivery window of 4 hours will be agreed with you and allocated. We can arrange for the team to contact you with advance notice of their arrival giving you time to put on the kettle!
On arrival the delivery team will locate the delivery item(s) as directed by you to a readily accessible situation and assembled (if appropriate). If you have concerns regarding possible access restrictions please call us to discuss prior to the delivery date. Please remember, whilst every care is taken when transporting large beds and heavy bedroom furniture in your house it is your responsibility to remove any item which could be in the way and damaged e.g. pictures on walls, protruding light fittings or furniture.
As we are always seeking to improve our and your environmental performance all packaging can be removed and recycled where practicable. For a small charge (£25) we can also dispose of your old bed or mattress.
Our delivery partners have been carefully chosen for their proven reliability and professionalism carrying furniture throughout the UK. The couriers uplift your goods from our Warehouse and contact you to make arrangements to deliver your order as soon as possible.